Introducing service robotics in inpatient geriatric care—a qualitative systematic review from a human resources perspective

This article in the journal Gruppe. Interaktion. Organisation. (GIO) presents a qualitative systematic review of nursing home staff perspectives on the usage of robotic devices in geriatric nursing. Robotic devices have been introduced to the field of inpatient geriatric care only recently. Although the elderly are seen as the primary users of many robotic devices in geriatric care, staff members are the driving force in the implementation and application of these devices. Hence, the Human Resources department has an important role to play in the introduction of service robotics in inpatient geriatric care. In the context of the present study, 22 empirical studies could be identified which were analysed based on the HR framework of Beer et al. (1984). Results hint at differences in staff perception of social robots and robots that support physical activities. Based on the discussion of the findings, five practical recommendations for the introduction of service robotics in inpatient geriatric care are made.

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