Public administration networks: A research approach on the implementation of local government digitalisation projects Vortrag uri icon

Open Access

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Peer Reviewed

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Abstract

  • The digitalisation of public administration is a long-term project with many obstacles. Especially in projects with partners from industry and civil society, it often turns out that these partners are not familiar with the internal procedures of public sector organisations. The questions arise which actors are central in an implementation network and how do these actors facilitate the development of user acceptance? Mapping actor networks within the public administration and in relationship with " the outside world " is a first step towards creating more transparency and understanding. The paper outlines the research design of a social and organisation network analysis for the implementation of local government digitalisation projects. Findings on network boundary specifications and centrality measures within the network analysis are provided concerning a case study of a digital innovation project in Saxony (Germany).